POLICIES

REFUND POLICY 

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products sold through thedatesfarm.com. 

  

DELIVERY TERMS IN THE UAE 

Delivery Hours: 

  • Deliveries are available exclusively between 10 am and 6 pm from Mondays to Saturdays. 
     

Order Priority: 

  • Deliveries are scheduled on a first-come, first-serve basis to ensure efficient processing. 
     

Dubai & Sharjah Delivery Timeframe: 

  • Orders within Dubai and Sharjah will be delivered within 24 to 48 hours from the order placement date and time. 
     

Other Emirates Delivery Schedule: 

  • Deliveries to other Emirates are scheduled on Thursdays and Saturdays. 
     

Minimum Order Values: 

  • A minimum order value of AED150 is applicable for delivery in Dubai and Sharjah. 
  • For the rest of the Emirates, a minimum order value of AED 250 is required. 
     

Delivery Service Charge: 

Free delivery is offered on orders above the minimum order value per emirate, while a delivery service charge of AED 35 will be applied to all orders below the minimum order value.